If you should ever experience a problem with beverage service, please ask for the Beverage Manager and they would be pleased to resolve any issue with service. Please be assured that every person playing our slots and table games should be offered complimentary beverages within a timely manner. Please be assured that your comfort is very important and if you should ever experience an issue with your room, please don’t hesitate to ask for the Guest Service Manager and they would be happy to be of assistance in resolving any issue with your room.

We are very sorry to learn that you didn’t fully enjoy your stay. Hello, Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin.

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We will definitely come back again, on our future travels. The experience was very enjoyable because the food was really great, and I think it would have been even better had we been able to dine-in, but we understand that this was the situation during these challenging times. We got the filet Mignon and the ribeye which were on the pricier side, however these were cooked to perfection (“melt in your mouth” kind of perfection), some of the best steaks we’ve ever had (and we like to try out steakhouses so we know what to hold them up against). That likely took a little from the experience(it was very hot outside and they had some large water-cooled fans (which didn’t seem the most sanitary), but you could tell that the restaurant and staff were making the best out of this challenging situation, and were professional and as accommodating as they could be.

Some good friends recommended the restaurant (they praised the steaks), so we were glad to hear that they did offer a dine-out patio option during these times (COVID-19). We stopped on our way to Los Angeles, and we used the nearby Tesla supercharger. HORSESHOE LOUNGE: 11AM – 11PM *Food served until 10pm

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